"making the complicated, simple"
Training Solutions
TQM TRAINING FOCUS:
I. ORIENTATION TRAINING:
Now that the Applicant Selection Process has delivered the right employee for the job, the importance of providing that employee with exceptional orientation training is paramount.
First, as they say . . . “you only have one chance to make a first impression”. A significant amount of time, effort and expense has gone into selecting your new hire. They should be enthusiastic, motivated, and excited about starting a career with your company. Reinforce in their minds that they made the right career decision by choosing your company by delivering orientation training that is exceptional.
The second reason is purely economic. TQM's goal in orientation training is to bring your new hire up to a productive level as quickly and efficiently as possible while delivering a through curriculum that “covers all the bases”.
II. CAREER TRAINING:
The benefits of providing continuing and supplemental training are numerous: increases in productivity, decreases in costly human error, improvements in job satisfaction, and increases in the length of time an employee remains in the “career phase”.
III. TRANSFORMATION TRAINING:
Transformation training is a great alternative for an employee that has entered into a “Reversal Phase”. Depending on the reason for a down turn in an employees job performance (burnout, personal issues, boredom, physical capability changes, etc.) the option to keep that employee with your company and move them to another opportunity can be an exceptional and often overlooked solution.
IV. SPECIFIC CHALLENGE TRAINING:
There either exist challenges that have materialized in your operation that require specific training or may materialize in the future.
Examples include: deficient SafeStat ratings, elevate workers compensation modification ratings, recurring accidents, facility evacuation training, etc.
Now that the Applicant Selection Process has delivered the right employee for the job, the importance of providing that employee with exceptional orientation training is paramount.
First, as they say . . . “you only have one chance to make a first impression”. A significant amount of time, effort and expense has gone into selecting your new hire. They should be enthusiastic, motivated, and excited about starting a career with your company. Reinforce in their minds that they made the right career decision by choosing your company by delivering orientation training that is exceptional.
The second reason is purely economic. TQM's goal in orientation training is to bring your new hire up to a productive level as quickly and efficiently as possible while delivering a through curriculum that “covers all the bases”.
II. CAREER TRAINING:
The benefits of providing continuing and supplemental training are numerous: increases in productivity, decreases in costly human error, improvements in job satisfaction, and increases in the length of time an employee remains in the “career phase”.
III. TRANSFORMATION TRAINING:
Transformation training is a great alternative for an employee that has entered into a “Reversal Phase”. Depending on the reason for a down turn in an employees job performance (burnout, personal issues, boredom, physical capability changes, etc.) the option to keep that employee with your company and move them to another opportunity can be an exceptional and often overlooked solution.
IV. SPECIFIC CHALLENGE TRAINING:
There either exist challenges that have materialized in your operation that require specific training or may materialize in the future.
Examples include: deficient SafeStat ratings, elevate workers compensation modification ratings, recurring accidents, facility evacuation training, etc.
DELIVERY OPTIONS:
• Training delivered by a TQM expert at your driver meeting.
• Training delivered by TQM in a webinar format.
• Customized DVD training to be presented by our clients management team.
• Train the Trainer Solutions:
–TQM will create the customized driver training presentation.
–TQM will train our clients management on presentation delivery via webinar.
Our clients often comment that having an outside speaker has a greater impact on their drivers because it is not perceived as having a “company bias”.
• Training delivered by a TQM expert at your driver meeting.
• Training delivered by TQM in a webinar format.
• Customized DVD training to be presented by our clients management team.
• Train the Trainer Solutions:
–TQM will create the customized driver training presentation.
–TQM will train our clients management on presentation delivery via webinar.
Our clients often comment that having an outside speaker has a greater impact on their drivers because it is not perceived as having a “company bias”.
